3999be Responsible Gaming
Our Commitment
3999be believes gaming is a form of entertainment — not an addiction. We are dedicated to protecting every player and provide all the tools needed for safe gaming.
Why Is Responsible Gaming Important?
At 3999be, we see online gaming as pure entertainment. Playing on our platform should be an enjoyable experience — not a source of financial stress or emotional hardship. Responsible gaming means understanding your limits, setting your own budget, and never placing gaming above the other important things in your life.
Millions of people in Bangladesh enjoy online gaming for entertainment. However, for some it can become a problem. 3999be is committed to reducing that risk. By using our responsible gaming policy and tools, you can stay in control at all times.
Remember: gaming is not a lottery and is not a guaranteed way to earn money. Winning and losing are both possible on every bet. So always wager only the amount you can afford to lose.
Our Protection Tools
Set Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit takes some time — this is intentional so that a sudden decision does not put you at risk. Minimum deposit is ৳200.
Self-Exclusion
If you feel gaming is getting out of your control, you can close your account for a set period or permanently. While self-exclusion is active, you will not receive any promotional emails or advertisements.
Time-Out Feature
For a temporary break, you can take a time-out ranging from 24 hours to 6 weeks. During this period, logging in will not be possible. Your account will be reactivated automatically once the break ends. Stepping away for a while keeps the mind refreshed.
Session Reminders
Turn on session reminders to track how long you have been playing. Once the set time has passed, you will be reminded to take a break. Keeping track of time makes it easier to stay in control of your gaming.
Betting History Review
View your gaming history, win/loss statistics, and total spending. This information will keep you aware of the real picture. Transparency and being informed — these are the core foundations of responsible gaming.
24/7 Bengali Support
For any concerns or issues, our live chat support is always ready — day or night, at any time. Talk to us in Bengali and we will guide you in the right direction. You are not alone.
Warning Signs of Problematic Gaming
If you notice the following signs in yourself, the right time to seek help has come. This is not weakness — it is a sign of awareness.
- Gaming with savings or borrowed money and hiding it from family or friends.
- A tendency to bet more in an attempt to recover lost money ("chasing losses").
- Being unable to stay away from gaming or failing to take a break.
- Prioritising gaming over work, family, or social relationships.
- Repeatedly lying about gaming or hiding time spent gaming.
- Feeling anxious, irritable, or restless when not gaming.
- Continuing to game despite facing financial difficulties.
Core Principles of Responsible Gaming
Set a Budget
Decide how much money you will spend before you start playing. Never go beyond that budget. Do not try to recover money you have lost.
Stick to Time Limits
Set a time in advance for each session. Use an alarm or reminder and finish playing at the scheduled time.
Treat It as Entertainment
Gaming cannot be a source of income. It is for entertainment and fun. Be prepared to lose the full amount on every bet.
Do Not Play Under the Influence
Stay away from gaming if you are under the influence of alcohol or substances, or if you are under mental stress. Decisions made with a clear mind are always better.
Take Regular Breaks
Instead of playing for long stretches at a time, take breaks in between. Go for a walk, drink some water, spend time with family.
Ask Yourself
If the answer to most of the questions below is "yes", please contact our support team.
- Am I spending more than my set budget?
- Am I lying to my family about gaming?
- After a loss, do I want to play even more?
- Is gaming affecting my work or relationships?
- Am I unable to take a break from gaming?
- Am I gaming with money borrowed from others?
If you need help, contact us via 24/7 live chat. We are here for you in Bengali.
Support and Contact
If you feel gaming is having a negative impact on your life, get help now. Do not wait — reach out to us.
Live Chat Support
Our 24/7 live chat support is always available. Talk to us in Bengali and get immediate help. From gaming problems to closing your account — we will help with everything.
Email Support
If you want to discuss something in detail, write to us by email. We will reply to your message as soon as possible. Email: [email protected]
Close Your Account
You can request to temporarily or permanently close your account at any time. This process is completely confidential and is carried out promptly.
Age Verification and Minor Protection
To register at 3999be, you must be 21 years of age or older. We strictly verify age and make every effort to prevent minors from accessing the platform. Following this rule is the responsibility of both us and you.
If there is an underage member in your household who uses your device, keep your account secure. Always log out and use a strong password. If an attempt to open an account by a minor is detected, it will be closed immediately.
For ages 21 and above only
Enjoy Safely with 3999be
Play responsibly and keep gaming as a form of entertainment. If you have questions, check our FAQ or contact us via live chat.
More Useful Information
Gaming vs Addiction
The difference between recreational gaming and problematic gaming is control. When you are making the decision to play yourself, sticking to a budget, and can stop at any time — that is healthy entertainment. But when gaming starts to control you, it is important to seek help.
The Role of Family and Friends
If someone close to you is affected by problematic gaming, speak to them directly — without judgment and with empathy. Encourage them to seek professional help. The 3999be support team is also able to provide guidance to family members.
Keep your financial limits in mind
The minimum deposit at 3999be is ৳200 and the minimum withdrawal is ৳1,000. We recommend that you always set your deposit limit in line with your monthly entertainment budget. This is the most effective first step toward responsible gaming.